Background :
One of our clients, a mid-level manufacturing company wanted to use TMS for their business. But unfortunately, they did not have enough expertise and trained employee in this arena. They tried to get a training package from the TMS software company but their training package was too expensive. Also, this package had certain limitations like...

• Our customer did not have leverage to customize the training program based on their needs.
• This training package came with “Smart Start solution” which was not suitable for our client’s business.
• Lack of online training program.
• Per day training session were too lengthy which was a concern point for employees who are new in TMS Operation.
• Training sessions were designed to cover too many things in a very short period of time.
• Absence of any dedicated Q&A session and revision classes.
• After training assistance was chargeable based on per request/per occurrence.

Solutions:
Srinath Transportation Solutions were contacted for help and we successfully designed a training program for our customer based on their needs and requirements. Our training and guidance enabled our client to use the TMS software efficiently. Our solutions included….

• Customized training : It is always important to understand the need and priorities and then design the solutions. We took the same approach with our customer where we first spent some time to understand their need and based on that we designed a customized training program.
• Training mode : We have both onsite and offsite training capabilities. Our customer wanted to have an online training so we did necessary arrangements to conduct the training.
• Study material : Along with online training we also provided study materials which helped our customer to learn the TMS software very easily.
• Extra classes : For employees who needed extra assistance, we provided separate classes so that they can get enough time to learn and use the software and also solve their queries.
• Elaborated Q&A session : We provided sufficient time for Q&A session so that our customer can get enough chance to clear out their doubts.
• After training assistance : We provided after training assistance whenever they needed so that they can continue their operation without and hindrance.

Items covered during training :

• Basic fundamentals for TMS.
• Uses of TMS
• Creating users, customers & organization
• Markup/Margin strategies
• All types of pricing management in TMS
• Rating methods
• Shipments/quote creation
• Invoice gateways
• Automated audit methods
• AP & AR process

Conclusion :
Our elaborated training helped our customer to implement TMS in their organization with lots of ease. Our customer managed to get…

• Thousands of dollars savings by choosing Srinath Transportation Solutions TMS training Program.
• Flexible training program based on client demand.
• Received post training assistance whenever they needed.
• Received extra classes for employees who needed extra care
• Well trained employees who are now capable of managing TMS
• Easy & quick implementation
• Own Training materials