Innovate your business with our trusted Logistics Support services.

Our Services

Shipment Operations Coordination

Supporting your daily brokerage workflow inside your existing TMS.

  • Load creation & order entry in TMS
  • Quote preparation & rate lookup support
  • Carrier booking coordination
  • Pickup & delivery confirmation
  • Status tracking & milestone updates
  • Exception handling & proactive alerts
  • Expedited & priority shipment monitoring
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Freight bill Audit & Margin Protection

Protecting your profitability through structured invoice validation

  • Pre-payment & post-payment invoice audit
  • Contract vs invoice validation
  • Accessorial & surcharge verification
  • Reweight/DIM / reclass / rule tariff review
  • Overcharge identification & dispute coordination
  • Carrier billing discrepancy reporting
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Pricing & Contract Management

Ensuring rate accuracy across carriers and lanes.

  • Carrier contract uploads in TMS
  • LTL Czarlite rate conversion & normalization
  • National & regional carrier rate maintenance
  • Accessorial mapping & rule tariff updates
  • Spot rate comparison support
  • General Rate Increase (GRI) updates
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Documentation & Compliance Control

  • BOL / POD validation & retrieval
  • OS&D tracking & claims coordination
  • Billing documentation review
  • Shipment file accuracy checks
  • Exception documentation management
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Billing, AP & AR Support

  • Carrier invoice processing
  • Customer invoice preparation support
  • AR follow-up & aging tracking
  • Payment status coordination
  • Remittance reconciliation assistance
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Process & Workflow Integration

We integrate into your systems — not replace them.

  • Work inside your existing TMS
  • SOP-based task execution
  • Dedicated or shared support model
  • Scalable team structure
  • Confidentiality & NDA framework
  • No IT integration required
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How Our Process Works

01

Schedule a Strategy Call

We start with a focused discovery discussion to understand your brokerage structure, shipment volume, TMS environment, and operational pain points — whether related to billing accuracy, pricing control, or workflow capacity.

02

Define Scope & Support Model

Based on your needs, we define a clear scope of work — whether it’s freight audit, pricing management, shipment coordination, AP/AR support, or a hybrid model. We align on responsibilities, reporting structure, and measurable outcomes.

03

NDA & Service Agreement

Before accessing any systems, we formalize confidentiality through an NDA and execute a service agreement outlining scope, team structure, pricing, timelines, and payment terms.

04

Workflow Alignment & System Onboarding

Our team integrates directly into your existing TMS and operational workflow. We review SOPs, rate structures, carrier contracts, and billing processes to ensure complete alignment before execution begins.

No IT integration required — we adapt to your system.

05

Go-Live & Execution

Once aligned, we begin structured task execution — from shipment entry and documentation management to freight audit, pricing updates, and billing validation — with clear accountability and reporting.

06

Ongoing Optimization & Reporting

We provide continuous performance tracking, issue identification, and process improvement recommendations to enhance margin protection, operational accuracy, and scalability